Умения за общуване и управление на поведения

2 times per week x 4 weeks or a two-day training

Participants gain knowledge and develop skills in a wide range of soft skills subjects. The soft skills areas, which this program covers, are carefully picked and designed to help individuals enhance their personal interactions and get familiar with key concepts and effective tools on how to become more flexible and adaptable both at work and outside the working environment.

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Petar Svarc

Petar Svarc

Petar Svarc works as a head of Sales & Marketing at Melon AD – a software development company. In addition to his responsibilities at Melon, Petar has always been passionate about connecting psychology and digital tools with the goal of improving life quality (especially education, for kids and adults alike). Driven by his passion and his experience in training and consulting Melon`s teams, Petar began teaching soft skills 15 years ago.

In his workshops, Petar uses information gathered from a great variety of sources in an effort to distill the practical, applicable part from a sea of work and organization psychology theory. Imagine it as a selection of approaches which have been proven in a real working environment, a toolbox full of instruments to handle just about any situation in managing individuals, teams or your own behavioral patterns. The format is a series of interactive presentations, exercises and discussions.

About the training

Participants gain knowledge and develop skills in a wide range of soft skills subjects. The soft skills areas, which this program covers, are carefully picked and designed to help individuals enhance their personal interactions and get familiar with key concepts and effective tools on how to become more flexible and adaptable both at work and outside the working environment.

The key areas addressed in the separate workshops include Communication skills (how to understand and be understood,styles of behavior, active listening, speaking with intent, and more), People & Team Management (conditions of a successful team, team formation, meaning of leadership and the different leadership styles, motivation, etc.), Self-improvement (physical basis of changing our brain, developing and retaining new habits, etc.), Cognitive biases (why we are not as rational and logical as we think, understanding what drives our own and others’ behavior and decision-making).

Learning outcomes

After completing the class participants will be able to::

  • Demonstrate improved interpersonal skills

  • Understand the role of communication in personal & professional success.

  • Motivate the people they work with to deliver stronger team outcomes.

  • Achieve results through appropriate negotiation and persuasion techniques.

  • Make the most of the time available to them and know how to clarify and prioritize their goals 

  • Learn how to break bad habits and make good habits stick.

  • Understand what cognitive biases are and how to recognize them.

Program

Content outline:

  • Communication skills
    • Four styles of behavior
    • Choosing the right communication channel
    • A new way to listen
    • Speak with intent
  • People & Team Management
    • People management
    • Motivation
    • Leadership
    • Team management
  • Self-improvement
    • What is self-improvement
    • Brain training
    • Time management
  • Cognitive biases
  • Result-oriented mindset
    • Mindset types
    • Mistakes
    • Perfectionism
    • The Drama`s Triangle
    • The Winner`s Triangle
  • Persuasion & Negotiation

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